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Frequently Asked Questions

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What does CLP mean?

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Classification, Labelling & Packaging

 

This is a Government Regulation that covers all hazardous substances and has been in place since 2009 (amended in 2015).   From the 1st January 2021 this now forms part of the GB CLP Regulation.

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CLP applies to all products containing a hazardous substance, such as fragrance or essential oil. The information on each CLP label will include:

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Warning pictograms and information.

Allergen information/ingredients.

Product identifier/fragrance name.

Supplier name, address/postcode, telephone number.

 

All PandaMelts products are CLP compliant and we are fully insured. You can find the CLP information for each scent in the CLP tab at the bottom of the site.

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What does IFRA mean?

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The International Fragrance Association

 

(IFRA) is the global representative body of the fragrance industry. It seeks to represent the collective interests of the industry and promote the safe use of fragrances.

 

I​FRA is the official self-regulatory representative body of the fragrance industry worldwide. Its main purpose is to ensure the safety of fragrance materials through a dedicated science program. IFRA publishes a list of usage standards for fragrance materials, limiting or prohibiting the use of ingredients, based on the findings of the Research Institute of Fragrance Materials, which gathers data regarding the safety of fragrance materials.

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What type of wax do you use?

 

 


We use 100% soy wax, which is eco friendly and also vegan.

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I can see smoke coming from the wax pool, is this normal?

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This is completely normal and what you are seeing isn’t actually smoke it is vapour from the fragrance. All it means is that there is a good scent throw.

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​How to clean your burner?

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If your warmer has been on and your wax is liquid, take two cotton balls, set them in the warmer, let it absorb, and discard cotton balls into the trash can. This is perfect for the warmers without removable lids, plugins, and if you have too much going on in your mind to remember to change the wax. Then take a paper towel and wipe the little bit that is left.

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If your wax warmer is not on and the wax has hardened, we think it is easier to remove it by turning the warmer back on so the wax at least loosens in the warmer and is easier to remove as a solid piece! Be sure to wipe it down with a paper towel.

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Why is my product labelled with different name?

 

We wholesale some of our products that are named by the suppliers; however those are the same scents we use, so to avoid confusion we have renamed them.

 

​Effects claimed

 

Some of the ingredients we use including but not limited to: Apricot oil, Almond oil and Shea Butter are well known to nourish and moisturise the skin while leaving it smooth and positively glowing, however we do not claim any effects of our products.

 

 Animal testing declaration

 

As per EU Directive 76/768/EEC and the EU Cosmetics Regulation 1223/2009, Panda Melts hereby confirms that none of our ­finished products or ingredients have been tested on animals by us or upon our instruction.

PANDA MELTS PRODUCT SAFETY

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Wax Melts

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  • Please note that melts may vary in colour and finish as they are handmade.

  • Frosting may be visible on these items which is natural to occur with soy wax. This does not affect the scent throw.

  • Scent throw varies depending on room size, burner used, room temperature, draft and quantity used.

 

 

​​Sizzlers

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  • Pour or scoop your desired amount into your warmer of burner (1-2 tea spoons in the recommended amount per use)

  • The intensity of the scent will depends on the amount of granules used

  • The sizzlers wont melt like wax melts they will remain as crystal granules letting of the beautiful aroma.

  • Be careful not to add to many at once you may find the heat is unable to reach to the bottom

  • Do not add water.

 

 

​Reed Diffusers

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  • Unscrew the collar of your diffuser and are fully remove the plastic plug.

  • Screw the collar back onto the bottle and place the reeds into the diffuser. After two hours flip the reeds over to ensure even fragrance distribution.

  • Do not place bottle or reeds directly on unprotected surfaces as may damage or stain furniture and fabrics.

  • To get the best scent release; flip over your reeds every couple of days.

  • Scent longevity will depend on individual surroundings.

  • Wear gloves when handling, avoid contact with skin and eyes.

  • Do not light the reeds and keep away from any sources of ignition, they are highly flammable!

 

​Car Diffusers

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  • Twist and remove the wooden lid and carefully remove the plastic stopper.

  • Replace and tighten the lid making sure the fits securely.

  • Tip the bottle upside down for 1-2 seconds so that the fragrance absorbs into the lid (Do not over saturate)

  • Hang or clip in your car. Repeat step 3 once a week.

  • WARNING clean up any spillages straight away

 

​Room Sprays

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  • Shake well before use

  • Spray towards the centre of the room away from your eyes and face.

  • Avoid contact with polished or wooden surfaces/tiled floors.

  • Patch test on discreet section before use on fabric.

 

 

​Carpet Fresheners

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  • Sprinkle onto your carpet and leave for around 20-30 minutes before vacuuming.

  • Keep children and pets out of the room until you have vacuumed.

  • Vacuum the area thoroughly to remove any remaining powder residue.

  • Check vacuum filters regularly and keep filters clean to avoid blockages.

  • Always conduct a patch test before use.

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​Vacuum Discs

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  • Discs are wet and will dry when in use.

  • Simply pop one or two discs into your filter, empty vacuum bag or cylinder.

  • Change discs when you can no longer smell the scent coming through the hoover.

  • When removing our vacuum fresheners from the packaging wear gloves or use the packaging

  • Please check your filters regularly whilst using our vacuum discs.

  • Do not place on painted or varnished surfaces

  • We strongly recommend checking with your manufacturer for any usage risks before using this product.

 

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Bath Bombs

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  • Place into a warm bath.

  • Gently agitate to create bubbles.

  • Rinse bath after use as surface may be slippery.

  • For external use only.

  • Do not use on broken skin.

  • Avoid direct eye contact.

  • Avoid handling when wet as can cause temporary staining.

  • If irritation occurs discontinue use.

  • Not suitable for children under 3 years.

  • Store in a dry area.

 

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Bath Dust

 

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  • Sprinkle dust into a warm bath or under running water.

  • Gently agitate to create bubbles.

  • Rinse bath after use as surface may be slippery.

  • For external use only.

  • Do not use on broken skin.

  • Avoid direct eye contact.

  • Avoid handling when wet as can cause temporary staining.

  • If irritation occurs discontinue use.

  • Not suitable for children under 3 years.

  • Store in a dry area.

 

 

Bubble Scoops

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  • Simply crumble under running tap water.

  • The more forceful the water, the bigger the bubbles.

  • We also like to give the tub a good swish.

  • Not recommended for children under 3 years.

  • Discontinue use if irritation occurs.

  • Do not handle when wet, as it may cause temporary staining.

  • Take care, may make bath slippery.

 

Whipped Soap

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  • Wet lather and rinse thoroughly.

  • For external use only.

  • Do not use on broken skin - if irritation occurs discontinue use immediately.

  • Not suitable for children under 3.

  • Not for consumption.

 

Soap Sponges

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  • Wet sponge, lather and apply, rinse.

  • After each use to get best out of your soap wrap up the sponge or place in a bag.

  • Avoid contact with eyes and broken skin.

  • Not recommended for children under 3.

 

Bubble Bath

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  • Empty required amount into warm running bath water.

  • For shower use lather and rinse, do not leave on skin.

  • Not recommended for use under 3 years of age.

  • For external use only.

 

Body Butter

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  • Apply to the skin.

  • Rub into the skin until absorbed.

  • For external use only. 

  • Avoid contact with eyes.

  • Not recommended for children under 3 years.

  • Discontinue use if irritation occurs.

 

 

 

Storage and Safety

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  • Keep away from children and pets.

  • Do not consume.

  • Keep away from heat and flames.

  • Avoid contact with skin and eyes.

  • May cause an allergic reaction or irritation to skin. If this occurs – wash hands immediately and seek medical advice.

  • Do not leave a lit candle unattended.

  • Do not use broken or cracked burner, any burner with damage must be disposed they are not safe to use.

  • Only ever use a 4 hour tea light and clean your burner regularly.

  • Store in a cool, dry place away from direct sunlight

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